Welcome to the Thames Avenue Surgery

This site is for both existing patients and those considering registering with us. It tells you about our services and how to access them, along with some general information about how our practice operates.

About our Surgery

• We are situated just off the high street - Map
• Ample parking at the rear of the building
• Easy access to reception via ramp at front entrance
• Pram park opposite reception
• A disabled toilet facility
• Baby changing facility

Contacting us

• Telephone 01634 360486 or 01634 377817

Our lines are open from 8.30am - 12.30 pm & 3.30pm — 6.00pm

Email: thamesavenue@nhs.net

Opening hours: Mon to Fri: 8.30am to 1pm and 3pm to 6.30pm

Surgery Times: Mon to Fri: 8.30am to 11am and 3pm to 6pm

This practice is within the Medway Primary Care Trust Area

Patients with particular needs

Our surgery is accessible to patients using a wheelchair, and there is a space in the car park for any patients vehicle displaying a disabled badge.

We have an Induction Loop at Reception for patients with hearing difficulties.

Please contact us in advance if translation services are required. Dr Fernando speaks Singhalese & Niamh our Secretary speaks fluent French.

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. This information is used only in relation to your care. Anonymised information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best care possible. You have the right to know what information we hold about you. If you would like to see your records, please contact our administration team.

For further details on how we use information about you, please pick up a leaflet at Reception.